first thing one does, when getting stuck on a problem with openSUSE is google it up. If nothing turns up, check the bugtracker. No luck? Check the fora. Yes, this is where the pain starts. Until recently, there were, like, 3 fora or something where you had to look up and create an account if you wanted to add a remark, ask a question. They finally combined forces and merged them all and made them even official! That’s great news I believe. Having a single point of access for support questions is really important, even more for early adopters. With openSUSE 11 right around the corner, the timing couldn’t have been any better!
of course, you can always join the #suse IRC channel on freenode if you’re a more chattive type of person 😉